AM
Alexander MGood seats and bus but too cold there!
Butterworth to Kuala Lumpur, Bus Express, Billion Stars Express, Mar 29, 2023
KE
Kyle EI'm really glad I booked through 12go.asia (rather than another 3rd party booking site). It made everything very easy!
I wasn't able to use my card internationally on the local sites, so I had to book through other means. 12go.asia didn't have all the transit options in Malaysia, but it had enough for me to be able to make a decent decision / weigh options, and it immediately confirmed my ticket with the provider I was booking with. They also give you a ton of information when you book (the specific counter check in, the bus, the time, if you need a passport, etc), which was also really helpful.
The bus itself was extremely comfortable. Lot of legroom, separate vents / lights, etc.
So yeah, overall it was a great experience! I'd definitely use them again. Thanks!
Butterworth to Kuala Lumpur, Bus Express 27, StarMart, Dec 20, 2022
LV
Lisa Vvery easy and worked excellent
Butterworth to Kuala Lumpur, Train #9175 ETS Platinum, KTM, Oct 30, 2022
PR
Peter RGreat service! Prompt responses from the support team. Journeys completed, and enjoyed!
Butterworth to Kuala Lumpur, Train #9175 ETS Platinum, KTM, Oct 3, 2022
MB
Michael BButterworth train Station is a bit basic and chaotic, but the KTM train was great.
Butterworth to Kuala Lumpur, Train #9175 ETS Platinum, KTM, Sep 15, 2022
RS
Rachelle SReally comfortable seats, a lot of space, usb ports and even 3 massage options in the chair.
Butterworth to Kuala Lumpur, Bus Express, Billion Stars Express, Sep 8, 2022
OH
Ooi HThe waiting area in Butterworth is too hot. It should be air conditioned as we have to wait at least half an hour or more for the comfort of the passengers. Furthermore, announcements are not clear and not understood. Too crowded as incoming and outgoing are squeezed in the same room. Improvements should be made asap.
Butterworth to Kuala Lumpur, Train #9175 ETS Platinum, KTM, Aug 22, 2022
DL
Douglas LThere is no concept of queueing or looking after oku passengers.
My mother was on a cane due to bad back and knee injuries. She is 68 years old..and the staff watched as young men and women pushed past her to get to the lift...and all the seats for waiting were taken up. We wanted to go by train for travels, but she won't know because she doesn't trust KTM to look after people with disabilities.
Butterworth to Kuala Lumpur, Train #9175 ETS Platinum, KTM, Aug 5, 2022
JM
Justin MTrain from Butterworth to KL. Comfortable, fast service. Not sure if Platinum service is living up to expectations as yet in this post-COVID time given the number of stops. However the train is clean, and comfortable. Just make sure you clarify the direction of travel when selecting your seats as the seats are fixed if you are like me and don't like a rearward facing seat it may be challenging.
Butterworth to Kuala Lumpur, Train #9175 ETS Platinum, KTM, Jul 24, 2022
TK
Teo KEmbarkations n disembarkation point should be clearly stated.eg Penang which pier. To connect to Penang sentral...
Station master was confused in directing passenger which platform to embark on train.
Butterworth to Kuala Lumpur, Train #9179 ETS Platinum, KTM, May 21, 2022