HB
Hannah BTrain arrived into Hue 1.5 hours later than expected so bear in mind when booking.
Da Nang to Hue, Train #SE4 2nd Class AC seats only, Vietnam Railways (Đường sắt Việt Nam), Nov 4, 2024
SA
Scarlett AWas called about 2 hours before the bus was supposed to pick me up to change my pick up time to an hour earlier and they would pick me up from my hotel . This was okay but a little more notice would have been better . Changed from the car that picked me up at the hotel to a minibus the bus was really nice lovely air on etc . Halfway through the journey everyone on the bus swapped with everyone on another bus which was kind of confusing as not much English was spoken but the instructions where still pretty clear the other minibus was just as nice but moved a bit quicker and slightly more chaotic driving . Overall it wasn’t bad the journey took as long as the estimate.
Da Nang to Hue, Bus VIP 16, Vietnam Explore Travel, Sep 9, 2024
FJ
Francisco JThey allow us to be picked up from our hotel and let us to dropped off nearby our next hotel.
Da Nang to Hue, Van Van 9pax, April Adventure (April Adventure), Aug 21, 2024
CD
Carlos DAll perfect.
Da Nang to Hue, Bus Minivan 11, Dong Hanh Limousine (Đồng Hành Limousine), Jul 10, 2024
ID
Ivanna DI don’t know why they bother to write a
Da Nang to Hue, Van Van 9pax, April Adventure (April Adventure), Jul 1, 2024
AP
Anastasiia PVery fast and comfortable ride
Da Nang to Hue, Bus VIP 16, Vietnam Explore Travel, Jun 17, 2024
P
Pascal Vehicle was 30 min late. No notification or apology. At the time I was the first passenger who got picked up.
Da Nang to Hue, Van Van 9pax, April Adventure (April Adventure), Jun 5, 2024
OB
Okke BThe ride was great, the only problem was they were a bit late. Overall it was very nice
Da Nang to Hue, Bus VIP 11, Sapa Discovery Travel, Jun 3, 2024
AW
Amy WBus was due to arrive at 4.45, at 3.15 they asked us to come early to leave at 4, we then waited around and were told it was late and would come at 5.30 but this did not happen. The driver kept lying to us telling us he’d be there in 5 minutes, 2 minutes, 7 minutes etc. In the end we waited for 3 hours when the bus finally arrived for it to only drive us 5 minutes down the road and drop us off at a bus station where we then had to wait again. In the end we didn’t leave until 8 (4 hours after we were meant too) in a car which then dropped us to another mini bus on the side of the road. All in all a mess of a journey, wouldve much rather they just told us there was an issue and to come back in a few hours.
Although I do have to say the customer service I got from Thao Bui via WhatsApp was really great/helpful, she was trying to resolve the issue and speak the driver to get a solid answer. She also offered a 50,000 refund per ticket for each of us for the inconvenience which we really appreciated!
Da Nang to Hue, Van Limousine, Luxury Van Limousine (Luxury Van Limousine), Jun 2, 2024
SK
Slavena KVery pleasant trip from Ninh Binh to Hanoi. The train was on time, the staff was very kind and helpful.
Da Nang to Hue, Train #HÐ2 2nd Class AC seats only, Vietnam Railways (Đường sắt Việt Nam), May 12, 2024